Your customers have started sending AI agents to complete high-value tasks on their behalf. They gather information, verify eligibility, open accounts, submit claims, and prepare applications, while people remain in control of important decisions.
Webzero is the infrastructure that makes regulated digital journeys work for both agents and humans.
In banking and insurance the delegated task is not a search, it is a transaction with a regulator attached. The agent has to prove entitlement, act within permission and leave an audit trail. Every metric the industry still reports was designed for the reader, not the executor.
Your customer sees a product, a price and a button in a single glance. An agent receives a serialised tree of elements with no visual hierarchy, no sense of what matters, and no confirmation that what it found is what it needed.
Good encoding turns a visual experience into an executable one.
A person reads size, position and contrast to know what is primary. An agent reads elements in document order. A rate published as an image, or a fee held in a modal, is simply not there.
Your customer knows the rate in large type governs and the footnote is the caveat. An agent finds seven numbers and has to infer which one applies. When it guesses, the assumption is what reaches the customer.
A goal only counts if the agent can carry it the whole way: select, fill, hold state through identity, confirm, and get the result back in a format it can use. A page that answers every question and completes nothing was read, not used.
We work on the property itself, the flows, the action surfaces and the controls around them, so a delegated task ends in a completed, auditable outcome instead of an abandoned session.
A frozen benchmark fleet attempts deposit booking, claims intake and eligibility. Every hesitation, retry and dead end is recorded.
The Webzero Agent Readiness Index: a gate-checked measure of what a permitted agent can actually complete, and at what cost.
Ambiguity, dead ends and missing action surfaces, engineered out at source, then re-simulated to prove the delta.
An illustrative replay against a representative BFSI property. No client data is shown, and the failure modes are the ones we find most often in the sector.
Every signal-based audit scores this property highly. The customer's agent still leaves without the outcome it was sent for.
Crawl policy, structured data and llms.txt are all present and passing. Discovery was never the problem in financial services; the product pages are immaculate. Execution is the problem: the conditional form, the third-party hand-off, the state that dies on re-render, the outcome that only ever arrives by email. A perfect visibility score and a zero-completion outcome are entirely compatible, and only one of them shows up in the P&L.
One governed number for the board and the engineering backlog alike: the probability that a permitted agent can discover, understand and safely complete a real task on your property. Not a checklist, an empirical result from observed runs.
READ THE WARI OVERVIEW →We do not make the agent smarter, that would not survive the next model. We remove the reasons it needed to be smart: the ambiguity, the dead ends, the context it had to reload, the actions it had no surface to call. Nothing is automated away from your controls.
Frozen benchmark agents run your real journeys in a permitted environment. Every trajectory is logged.
Outcomes are value-weighted, confidence-adjusted and gate-checked into one w0 score.
Fix the property, never the probe, as engineering work against your own stack and controls.
Re-run the identical suite, prove the delta, then monitor for drift. The loop never closes.
It is the layer between the agents your customers already sent and the regulated systems they have to survive.
Selected into the Google for Startups × Antler Immersion Program 2026 (top 25), the LeadHerShip program by Aditya Birla Capital Limited, the E2B Startup Program and the Sarvam Startup Program.


More than half of requests now come from machines, not humans.
If yours is not here, write to us. We answer specifics before an engagement, not after.
A simulation of your real customer journeys run by a frozen fleet of benchmark agents, a w0 score for each journey and for the property, the full trajectory evidence behind both, and a remediation backlog ranked by score movement per unit of engineering effort. Where you want us to, we also do the rebuild work with your team and re-run the identical suite to prove the delta.
No. We run against a permitted environment you nominate, with synthetic identities and test instruments. Nothing in the benchmark requires real customer records, and no journey touches a live financial instrument unless you explicitly ask for a controlled production run under your own change process.
Every run is permitted, rate-bound and logged. The agent fleet operates inside a declared consent scope, stops before anything irreversible, and produces an audit trail of what it attempted. If your access policy would refuse the agent, that refusal is itself a finding, not something we work around.
Because a score you can move by tuning the probe measures the probe. Our benchmark fleet and task library are versioned and frozen between runs, so the only way the number rises is that the property genuinely got better. It also means the improvement survives the next model release instead of being re-litigated with it.
Discovery is usually the strongest layer we measure in BFSI, and on its own it moves the score by nothing. The loss is concentrated in identity, conditional forms, third-party hand-offs and outcomes that are never returned to the caller. A perfect visibility audit and a zero-application outcome are entirely compatible.
Two weeks for a scoped simulation on two live journeys, from kick-off to a w0 score with the evidence behind it. Remediation work is sized from the findings and runs against your own stack, sprint cadence and change controls. Nothing is deployed by us.
You do, and nothing changes without your engineers. The findings arrive as concrete changes to your own surfaces: machine-readable terms, one unambiguous affordance per action, state that survives step-up auth, a scoped and idempotent action surface, and an outcome the caller can observe. We can implement alongside your team or hand the backlog over.
Yes, once a run meets the evidence threshold. We do not publish client scores, journeys or trajectories ourselves, including on this site. The scoring model, weightings and task library are disclosed to clients under engagement.
The score decays with the property. Agentic readiness is not a certification you hold; a release that reworks a form or swaps a payments vendor can move it materially. Most clients re-run the suite each quarter, and continuously on the journeys that carry the most value.
A scoped simulation on two live journeys, returned as a w0 score with the trajectory evidence behind it. Two weeks, no change to your stack.